Privacy policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including payment information);
(c) information that you provide to us for the purpose of registering with us (including your name, postal address, email address and telephone number);
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your email address);
(e) any other information that you choose to send to us.

How do we use your personal information?

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) collect payments from you;
(f) send you general commercial communications;
(g) send you email notifications;
(h) send you our newsletter and other marketing communications, offers and promotions relating to our business by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(i) provide third parties with statistical information about our users - but this information cannot be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website;

All our website financial transactions are handled through our third party payment services provider. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

Who may we disclose your personal information to?

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Your rights

You may:

·       request access to your personal data;

·       ask us to delete or correct your personal data;

·       request your personal data be transferred to another person; and

·       complain to a supervisory authority.

If you request that we provide you with a copy of your personal data, or if you want us to delete or correct your personal data you will need to supply appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

To contact us regarding your personal information you can email us at hello@littlestartsgiftcards.com or write to us at Little Starts Gift Vouchers Limited, Oculis House, Eddystone Road, Totton, Southampton, SO40 3SA.

If you have a complaint regarding our use of your personal information, please contact us using the details above. A Little Starts Director will review your complaint and respond within 5 working days.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to hello@littlestartsgiftcards.com or by post to Little Starts Gift Vouchers Limited, registered office Oculis House, Eddystone Road, Totton, Southampton, SO40 3SA.

Data controller

The data controller responsible in respect of the information collected on this website is Little Starts Gift Vouchers Limited, registered office Oculis House, Eddystone Road, Totton, Southampton, SO40 3SA.